No Security Alarm Company likes getting complaints from customers that they didn’t know they needed an alarm permit, especially if they have received a fine for false alarms.
Here’s a free Email Template to send to your customers to remind them. Please copy and modify as needed.
Subject: New Alarm Permit for: [Customer Name]
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Hi ,
Congratulations, your new alarm account has been created!
In preparation for the installation of your alarm system, we recommend that you obtain an alarm permit from your city or local jurisdiction by clicking here:
[Insert a link to a Google Doc that contains links to every jurisdiction’s alarm permit page where you perform installs]
Here is information you might need:
Alarm company: [Your Company]
Alarm Monitoring: [Your Central Station]
License Number: [Your Company’s License Number]
Alarm Company Contact Info: [Your Company’s contact info]
Law enforcement personnel respond to thousands of false alarm calls yearly. These unnecessary responses result in an enormous burden in manpower; which in turn reduces the time available to respond to real emergencies. To combat this, alarm owners are required to obtain a yearly permit from their local authorities or jurisdiction.
Even with an alarm permit, you are still required to keep false alarms under the maximum amount allowed by your jurisdiction and to maintain your security system in proper functioning order. Follow this link to find out how to reduce false alarms and talk to your FMS Security rep on ways you can keep your alarm working properly.
Please feel free to reach out with any questions.
Kind regards,
[Your Support Team’s Name Signature]